Biogen is committed to helping people living with relapsing multiple sclerosis (MS).
We can provide assistance once your patients are prescribed TECFIDERA. Biogen Support Services provides financial and insurance assistance options and other resources to help your patients get started on TECFIDERA.
We’re here to be a resource for your patients. And we’re just a phone call away.
Biogen Case Managers are here to help your patients start and continue on TECFIDERA. A Biogen Case Manager will reach out to your patient after they are prescribed TECFIDERA. Support is also available in Spanish.
Biogen Case Managers will also:
Nurse Educators are registered nurses. Many are MS-certified and are here for your patients who are prescribed TECFIDERA. Nurse Educators are available to:
A Nurse Educator can come to your office and educate your staff on how they can help support your patients taking TECFIDERA. Nurse Educators can also provide patients with supplemental side-effect mitigation strategies and communicate with you about your patients’ start date and any treatment challenges they have expressed.
Starting and keeping patients on a Biogen therapy can be complex. myBiogen.com is an online resource that may help streamline this process.
With myBiogen, you can:
Use a variety of resources to help make the process clearer
Get alerts at key points to track things like prior authorizations, appeals, or re-authorizations
– With everything updated in one place, your practice can stay up-to-date on the status of your patients’ therapy
Contact your Biogen Key Account Manager (KAM), Access & Reimbursement Manager (ARM), or Territory Business Manager (TBM) for more information.
Get started today
When treatment cost may be a concern for your patients, Biogen is here to help them start and continue on TECFIDERA. We will work with your patients based on their individual needs. Biogen Support Services offers different financial and insurance resources to help manage the cost of TECFIDERA, including:
*Effective January 1, 2021, there is an annual cap on the amount of assistance that patients can receive over a one year period. Federal and state laws and other factors may prevent or otherwise restrict eligibility. People covered by Medicare, Medicaid, the VA/DoD, or any other federal plans are not eligible to enroll. You are eligible to enroll in the Biogen Copay Program for as long as it is offered and you are treated with a Biogen relapsing MS medication. The Biogen Copay Program is no longer available for TECFIDERA patients in the states of Massachusetts and California.
An easy-to-read review of what to expect on TECFIDERA. It includes information on:
Request a brochure from your TECFIDERA sales representative.
Your patients can call 1-800-456-2255 Monday–Friday 8:30 AM to 8 PM ET. Hablamos español.